Corey Smith - CEO Tribute Media Corey Smith CEO Tribute Media

Seminar Title: Customer Delight: The only metric that matters

In this seminar Corey will help lead your company to success through customer delight. You will learn how to measure delight, the tools that power delight, and how you will grow your business through the power of your happy customers.

Corey started Tribute Media in 2007. Prior to that, he worked in the office equipment industry for 8 years, served as a Color Systems Specialist for Canon USA and taught graphic design for the Web at the University of Utah. He holds a B.A. in Information Technology and a Master’s degree in Business Administration from the University of Phoenix. A bit of an autodidact, Corey taught himself how to make graphics on his Mac when he was 21. IKON Office Solution was so impressed by his skills that they hired him to run their graphics department in Salt Lake City. Over the years, Corey has worked to share his knowledge and talents with others. "I figure that a talent that can’t be shared isn’t a talent worth having," he said. He is the author of two books, Do It Right: A CEO’s Guide to Web Strategy and Tweet It Right: A CEO’s Guide to Twitter. Corey lives in Meridian with his wife Jen and five children. "Yeah… a full house."